- Welcome
- Why GerrityStone?
- Customer Ratings
- Green Building
- Portfolio
- Stone Care
Customer Satisfaction Ratings
Each and every day, we reach out to our customers and ask them to evaluate their experience with GerrityStone in every aspect of their work with us. They evaluate their customer satisfaction in on a scale of 1-5 (5 being the best) in the following areas: sales, templating, scheduling, installation, price/ value, and the likelihood of referring us to a friend.
How do we do it? By keeping our focus on you, our customer!
Thank you to our customers who take the time to provide honest feedback.
I don't know any other stone company who will share this information with you...or who even cares enough to ask! Come visit us and experience the difference for yourself.
Hear what customers have to say about GerrityStone:
"Templater & Installers were excellent, very polite & friendly, they offer good suggestions." DiRusso-Stonehan 3/11/11
"It was a pleasure to deal with GerrityStone. Everyone was very nice & professional. Christine-Arlington 3/10/11
"Very pleased. Excellent service given by exceptionally nice people." Eleanor- Medford MA 11/1/10
"The installers did a terrific job. They worked very hard and efficiently. I was impressed." Lisa- Boxford MA 11/3/10
"Installer did a fine job. Teri Peters was very helpful with sales. Communications were excellent-you did everything you said you would when you said you would!" Steve-N. Andover 7/22/10 .......... .............. ........................................................................................................................
"We have used GerrityStone in the past and will continue to do so in all of our future projects. Excellent installers!" Sheila-Laconia, NH 7/12/10
"GerrityStone has has been a pleasure to deal with, all the employees in every area have been polite and very accommodating and fantastic. I cannot say enough about the staff" Tiffney-Stoneham, MA5/25/10 .. .. .
"I am so very happy with GerrityStone! From the sales-Mike Schena, and Mary in the office-Julio with the template- Ronald with installation, John and Elmer-my granite looks fabulous. Thank you everyone!" Millie-Lynnfield, MA 7/6/10............................................................................................................
"A great experience from start to finish, Mary is the best sales person we've ever dealt with." Caroline &John-Marblehead, MA 5/27/10
"Teri Peters is an outstanding sales person. She was more than helpful with a smile and laugh. She should be commended for a job well-done! Installers were timely, hard-working, and most pleasant with which to work. THANK YOU!" Colleen - Kennebunk, ME 3/23/10
"The granite is lovely and I appreciate your patience." Sue - Byfield, MA 3/19/10
"Everything was great. showed up on time, very nice and polite, cleaned up." Robert - Revere, MA 3/19/10
"Awesome install and template!! Great guys!" James - Gloucester, MA 3/19/10
"We shopped around...Mary at Gerrity was the best. A very good experience, excellent, professional, helpful!" Lynn - Methuen, MA 3/22/10
We look forward to serving you!